Return and Refund Policy

We are committed to ensuring your satisfaction. Below is our detailed return and refund policy:

1. Return Eligibility

• Items must be returned within 30 days of delivery.

• Items must be unused, in original condition, and with all tags and packaging intact.

• Proof of purchase is required for all returns.

2. Non-Returnable Items

• Personalized or custom-made products

• Gift cards

• Items marked as "final sale"

3. How to Initiate a Return

1. Contact us at [Support Email Address] with your order number, a description of the issue, and photos (if applicable).

2. Once approved, ship the item back to us at your expense. Use a trackable shipping method to ensure safe delivery.

4. Refund Process

• Refunds will be processed within 10 business days of receiving and inspecting the returned item.

• Refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

• Original shipping costs are non-refundable.

5. Exchanges

• We offer exchanges for defective or damaged items only. Contact us at [Support Email Address] for assistance.

6. Damaged or Defective Items

• If your item arrives damaged or defective, contact us immediately.

•  Provide photos and a detailed description of the issue.

• We will offer a replacement, refund, or store credit as appropriate.

For further assistance, contact us at [Support Email Address].