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Shipping and Delivery Policy

Thank you for shopping with Oroscent. Below is our comprehensive shipping and delivery policy:

1. Order Processing Time

  • Orders are processed within 7-13 business days, excluding weekends and holidays.

  • Processing times may be extended during peak seasons, such as holidays or promotional events.

2. Shipping Methods and Estimated Times

  • Standard Shipping: [7-12 business days]

  • Expedited Shipping: [12-18 business days]

  • Free Shipping (if applicable): Delivery times vary depending on your location.

3. Shipping Rates

  • Shipping costs are calculated based on the weight, size, and destination of your order.

  • Free shipping offers are limited to specific regions and order values, as indicated on the website.

4. Order Tracking

  • A tracking number will be provided via email once your order is shipped.

  • You can track your order on our website or the courier's website.

5. International Shipping

  • Customs duties, taxes, and additional fees are the responsibility of the buyer.

  • International orders may be delayed due to customs processing.

6. Lost or Delayed Packages

  • We are not responsible for packages lost or delayed by the courier. Contact us at [Support Email Address] for assistance.

 

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